Cancellation Policies: The staff at Dirty Dogs Spa would greatly appreciate any cancellations be made at least 24 hours before your scheduled appointment time. We understand that things happen at the last minute that may prevent you from making it to your appointment. Please feel free to call us to reschedule or cancel any appointment. However, any appointments canceled less than 24 hours before the scheduled time may incur a cancellation fee of $25.00. No-shows will incur a fee of up to 50% of the appointment cost. NOTE: Due to the high demand for appointments during the holidays, all appointments scheduled from November 10 – December 31, require a credit card to reserve the appointment and must be canceled no less than 48 hours to prevent a $25 late cancellation fee. Any appointment canceled less than 24 hours from appointment time will incur a cancellation fee of $50 per dog or 50% of the total cost of the groom, whichever is greater.